---
title: "App Map"
description: "A practical map of the main app.voicetta.com areas and what each one helps you do."
publishedAt: "2026-06-27"
modifiedAt: "2026-06-27"
category: "Start Here"
tags: "Voicetta, app map, navigation, dashboard"
navOrder: "4"
canonical: "https://voicetta.com/docs/app-map"
---

# App Map

`app.voicetta.com` is organized around one operational question: what does your team need to do next to serve every Guest well?

## Why it matters for your business

- **Save money:** know where to check spend, wallet balance, and usage before costs surprise you.
- **Work faster:** jump directly to the right setup area.
- **Standardize service:** use the same configuration surfaces across every agent.
- **Delight every Guest:** teams find context quickly instead of searching through tools.

## Main navigation

### Home

Use **Home** to see setup progress, performance, call activity, money saved, and high-level impact.

### Agent

Use **Agent** to configure the voice agent:

- **Inbound calls:** greeting and instructions for incoming calls.
- **Outbound calls:** prompt and greeting for calls the agent places.
- **Connections:** integrations, SMS, WhatsApp, and business actions.
- **Knowledge base:** knowledge folders linked to the agent.
- **Agent settings:** voice, transcription, LLM, personality, and behavior.

### Phone numbers

Use **Phone numbers** to buy, assign, route, and manage numbers for live calls.

### Knowledge base

Use **Knowledge base** to create categories, upload documents, review staged content, and control what the agent can use.

### History

Use **History** to review Guest timelines across voice, SMS, and WhatsApp.

### Team

Use **Team** to invite members and control access.

### Settings

Use **Settings** for business information, AI provider keys, website scrape, language, timezone, and operating context.

### Billing

Use **Billing** to manage wallet balance, auto top-up, invoices, cards, subscriptions, and add-ons.

### Help

Use **Help** for support contact details and links to documentation.

## Recommended setup order

1. Inbound calls
2. Connections
3. Knowledge base
4. Agent settings
5. Phone numbers
6. WhatsApp or SMS

That order mirrors how the app guides new workspaces from setup to live calls.

## Related pages

- [Getting Started](/docs/getting-started)
- [Agent Overview](/docs/agent-overview)
- [Home Dashboard](/docs/home-dashboard)
- [Help and Support](/docs/help-and-support)