---
title: "Business Settings"
description: "Configure business information, operating context, website scrape, language, timezone, and model settings."
publishedAt: "2026-06-27"
modifiedAt: "2026-08-11"
category: "Admin"
tags: "Voicetta, settings, business info, website scrape"
navOrder: "72"
canonical: "https://voicetta.com/docs/business-settings"
---

# Business Settings

Business settings tell Voicetta who your business is and how the agent should understand operating context.

## Why it matters for your business

- **Save money:** reduce wrong answers caused by missing business context.
- **Work faster:** keep core company data in one place.
- **Standardize service:** align language, timezone, hours, and website knowledge.
- **Delight every Guest:** the agent answers with the correct local context.

## What to configure

Settings can include:

- business name,
- industry,
- country,
- language,
- timezone,
- business hours,
- website,
- website scrape,
- prompt variables such as `sms_notification_number` (owner SMS destination for personal-inbound agents),
- AI and API keys.

## Step-by-step in the app

1. Open **Settings**.
2. Review **Business info**.
3. Add or correct hours, language, country, and timezone.
4. Add your website if you want scrape or onboarding context.
5. Review staged website content before use.
6. Set `sms_notification_number` if personal-inbound agents should SMS the owner. See [AI Evaluations → Owner notification](/docs/ai-evaluations#owner-notification).
7. Open **AI & API keys** if you want BYOK.

## Related pages

- [Website Scrape](/docs/website-scrape)
- [API Keys and BYOK](/docs/api-keys-byok)
- [AI Evaluations](/docs/ai-evaluations)
- [Agent Tools](/docs/agent-tools)
- [Getting Started](/docs/getting-started)