---
title: "Voicetta Changelog"
description: "Shipped Voicetta product changes, release history, fixes, and important notes."
publishedAt: "2026-06-27"
modifiedAt: "2026-07-07"
category: "Reference"
tags: "Voicetta, changelog, release notes"
navOrder: "92"
canonical: "https://voicetta.com/docs/changelog"
---

# Voicetta Changelog

This changelog records shipped Voicetta product changes.

Backlog items are tracked internally until they are ready to ship.

## v3.2

### Added

- Added the new **History** experience that groups SMS, WhatsApp, and voice conversations by customer.
- Added customer timelines with cross-channel events and links to conversation details.
- Added estimated outbound message costs for SMS and WhatsApp in History.
- Added configurable cross-channel memory for SMS, WhatsApp, and voice.
- Added long-term memory summaries with a user-selectable summary LLM.
- Added inbound WhatsApp call support so customers can call the agent through WhatsApp.
- Added user-facing communication tools in the prompt editor for SMS confirmations and WhatsApp messages.

### Changed

- Renamed the customer-facing **Call History** label to **History** while keeping the existing route.
- Linked WhatsApp text conversations to customers by phone number.
- Added LLM provider, model, temperature, max token, dedicated prompt, and memory controls for SMS and WhatsApp channels.
- Made agent tools more explicit in the prompt editor so users can see real actions the agent can perform.

### Notes

- Outbound WhatsApp calling is not exposed as an active agent tool in `v3.2`.
- History and memory remain scoped to the current workspace.

## v3.2.1

### Fixed

- Fixed unresolved prompt variables in SMS and WhatsApp messages. Variables such as `{{hotel_name}}` and `{{agent_name}}` are resolved before inbound text replies and voice-tool messages are sent.

## v3.3

### Added

- Added [Release Notes: v3.3](/docs/release-v3-3).
- Added an always-current model catalog: model and voice pickers now sync automatically with our AI partners, so new models appear without app updates.
- Added live voice syncing for ElevenLabs and Cartesia, and live discovery of OpenAI Realtime built-in voices with short descriptions.
- Added Voicetta-managed voice, STT, and TTS options that can run through the Voicetta subscription with no provider account required.
- Added billing badges in provider pickers: **Your key** (your provider bills you) and **Voicetta** (billed to your wallet).
- Added **Wallet history** to Billing / Balance & payments so workspace owners can review top-ups, usage debits, bonuses, refunds, and adjustments.
- Added Lead Scraper exports for GHL Companies CSV and Excel workbook files.
- Added GoHighLevel Company export with tagged Contact creation and Contact-to-Company linking.

### Changed

- Providers without your own API key are no longer disabled — they stay selectable and run through Voicetta where covered.
- Saving agent settings no longer requires adding provider keys for Voicetta-covered providers.
- Pricing and billing copy now refers to the built-in voice path as **Voicetta voice** / **Voicetta voice line**.
- Lead Scraper jobs can resume after backend restarts or deploys instead of staying stuck in active progress.

### Notes

- SMS and WhatsApp text replies still require your own LLM key.
- Current in-app pricing remains sourced from the backend Pricing endpoint. At release time, standard Voicetta AI is `$0.14/min`, realtime Voicetta AI is `$0.39/min`, Speechify hosted agents are `$0.12/min`, and the Voicetta voice line is `$0.012/min` where applicable.