---
title: "Sheets and Airtable"
description: "Use spreadsheet and database integrations for lightweight operational workflows."
publishedAt: "2026-06-27"
modifiedAt: "2026-06-27"
category: "Integrations"
tags: "Voicetta, Google Sheets, Airtable, database"
navOrder: "58"
canonical: "https://voicetta.com/docs/integration-sheets-airtable"
---

# Sheets and Airtable

Google Sheets and Airtable integrations are useful when your team runs lightweight workflows outside a full CRM.

Use them to capture structured information from Guest conversations.

## Why it matters for your business

- **Save money:** avoid building a custom CRM for simple workflows.
- **Work faster:** collect repeatable fields directly from calls.
- **Standardize service:** keep lead, request, or booking data in one format.
- **Delight every Guest:** follow-up is easier because details are captured correctly.

## Step-by-step in the app

1. Open **Agent → Connections**.
2. Choose Google Sheets or Airtable if available.
3. Connect the account.
4. Confirm the target sheet, base, or table.
5. Define what fields the agent should collect.
6. Test with a sample Guest scenario.

## Best practices

- Keep fields clear and required only when necessary.
- Confirm spelling, phone numbers, and dates before saving.
- Use CRM integrations for more complex pipelines.

## Related pages

- [Integrations Overview](/docs/integrations-overview)
- [CRM Integrations](/docs/integration-crm)
- [Prompt Editor](/docs/prompt-editor)