---
title: "Integrations Overview"
description: "Connect calendars, CRMs, PMS tools, communication tools, databases, and spreadsheets to turn conversations into business actions."
publishedAt: "2026-06-27"
modifiedAt: "2026-06-27"
category: "Integrations"
tags: "Voicetta, integrations, CRM, calendar, PMS"
navOrder: "50"
canonical: "https://voicetta.com/docs/integrations-overview"
---

# Integrations Overview

Integrations connect Voicetta to the systems your business already uses.

They let the agent book, check, create, update, or send information instead of only talking.

## Why it matters for your business

- **Save money:** reduce manual copy-paste after calls.
- **Work faster:** take actions during the Guest conversation.
- **Standardize service:** use the same approved workflow for every booking, lead, or follow-up.
- **Delight every Guest:** Guests can complete the next step without waiting for a human callback.

## Where to find integrations

Open **Agent → Connections**.

Integrations are grouped by category, such as:

- Calendar,
- CRM,
- Communication,
- Database,
- PMS,
- productivity tools.

## Recommended setup flow

1. Connect the external system.
2. Confirm permissions.
3. Enable only the tools your agent should use.
4. Add prompt instructions for when to use each tool.
5. Run a test call.
6. Review the result in History or the connected system.

## Related pages

- [Guesty PMS](/docs/integration-guesty)
- [Cal.com](/docs/integration-calcom)
- [Google Calendar](/docs/integration-google-calendar)
- [Agent Tools](/docs/agent-tools)