---
title: "Voicetta Documentation"
description: "Start here to learn app.voicetta.com from zero to live agent, with human-readable guides and LLM-ready Markdown."
publishedAt: "2026-06-27"
modifiedAt: "2026-06-27"
category: "Start Here"
tags: "Voicetta, documentation, app guide, LLM, AI agents"
navOrder: "1"
canonical: "https://voicetta.com/docs/overview"
---

# Voicetta Documentation

Voicetta is an AI receptionist and voice-agent platform for businesses that need to answer calls, qualify conversations, send follow-up messages, and keep every Guest interaction organized.

This documentation teaches the full `app.voicetta.com` workflow from first login to live calls. It is written for humans and LLMs, so every important guide has a readable HTML page, a Markdown version, sitemap coverage, and a place in the full `/docs.md` bundle.

## Why it matters for your business

- **Save money:** teams can self-serve setup and reduce repeated support questions.
- **Work faster:** operators can find the right guide instead of searching the app.
- **Standardize service:** every setup area follows the same Guest-first operating language.
- **Delight every Guest:** better configured agents create more consistent experiences.

## Start here if you are new

- [Our Guest Philosophy](/docs/our-guest-philosophy) explains why Voicetta uses **Guest** for every person your business serves.
- [Getting Started](/docs/getting-started) walks from workspace setup to your first live-ready agent.
- [App Map](/docs/app-map) shows where each product area lives in the dashboard.
- [Glossary](/docs/glossary) defines the core product terms.

## Configure your agent

Follow these guides when you want the agent to answer or place calls:

- [Agent Overview](/docs/agent-overview)
- [Inbound Calls](/docs/inbound-calls)
- [Outbound Calls](/docs/outbound-calls)
- [Prompt Editor](/docs/prompt-editor)
- [Agent Settings](/docs/agent-settings)
- [Test Your Agent](/docs/test-your-agent)
- [Phone Numbers](/docs/phone-numbers)

## Teach the agent

The agent is only useful when it knows the right business context:

- [Knowledge Base](/docs/knowledge-base)
- [Website Scrape](/docs/website-scrape)
- [Review Before Use](/docs/review-before-use)
- [Knowledge Upload Troubleshooting](/docs/knowledge-upload-troubleshooting)

## Channels and conversations

Use these pages when you want one Guest story across voice, SMS, WhatsApp, and History:

- [SMS Channel](/docs/sms-channel)
- [WhatsApp Channel](/docs/whatsapp-channel)
- [Calling Restrictions](/docs/calling-restrictions)
- [History and Guest Timelines](/docs/history-and-timelines)
- [Conversation Memory](/docs/conversation-memory)
- [Call Recordings](/docs/call-recordings)

## Connect business systems

Integrations let the agent take real business actions during or after a conversation:

- [Integrations Overview](/docs/integrations-overview)
- [Guesty PMS](/docs/integration-guesty)
- [Cal.com](/docs/integration-calcom)
- [Previo and iDobooking](/docs/integration-previo-idobooking)
- [Google Calendar](/docs/integration-google-calendar)
- [GoHighLevel](/docs/integration-go-high-level)
- [CRM Integrations](/docs/integration-crm)
- [Communication Integrations](/docs/integration-communication)
- [Sheets and Airtable](/docs/integration-sheets-airtable)

## Operate and improve

After go-live, use Voicetta to manage quality, spend, and team access:

- [Home Dashboard](/docs/home-dashboard)
- [Billing, Wallet, and Pricing](/docs/billing-and-wallet)
- [Workspaces and Teams](/docs/workspaces-and-teams)
- [Business Settings](/docs/business-settings)
- [API Keys and BYOK](/docs/api-keys-byok)
- [Help and Support](/docs/help-and-support)
- [Troubleshooting](/docs/troubleshooting)

## Reference

- [Agent Tools](/docs/agent-tools)
- [Changelog](/docs/changelog)
- [Release Notes: v3.2](/docs/release-v3-2)
- [LLM and MCP Readiness](/docs/llm-and-mcp-readiness)

## LLM Access

LLMs can read individual pages as Markdown by adding `.md` to the docs URL:

- `/docs/overview.md`
- `/docs/getting-started.md`
- `/docs/our-guest-philosophy.md`
- `/docs/app-map.md`
- `/docs/agent-overview.md`
- `/docs/knowledge-base.md`
- `/docs/history-and-timelines.md`
- `/docs/agent-tools.md`

The full documentation bundle is:

- `/docs.md`

The discovery file is:

- `/llms.txt`

## Related pages

- [Our Guest Philosophy](/docs/our-guest-philosophy)
- [Getting Started](/docs/getting-started)
- [App Map](/docs/app-map)