---
title: "Website Scrape"
description: "Use your website to prepare knowledge for the agent, then review it before it goes live."
publishedAt: "2026-06-27"
modifiedAt: "2026-06-27"
category: "Knowledge"
tags: "Voicetta, website scrape, knowledge, review"
navOrder: "31"
canonical: "https://voicetta.com/docs/website-scrape"
---

# Website Scrape

Website scrape helps Voicetta collect public business information from your site and prepare it for review.

It is a shortcut for building the first knowledge base, not a replacement for human review.

## Why it matters for your business

- **Save money:** reduce manual copy-paste from your website.
- **Work faster:** start with existing public content.
- **Standardize service:** turn your website into structured agent knowledge.
- **Delight every Guest:** the agent can answer from current business information instead of guessing.

## Before you start

Check that your website has:

- accurate hours,
- service descriptions,
- locations,
- contact information,
- FAQs or policies,
- pages you want Guests to rely on.

## Step-by-step in the app

1. Open **Settings** or onboarding where website information is requested.
2. Add your business website.
3. Start the scrape if the option is available.
4. Review the staged content.
5. Approve only information the agent should use.
6. Test the agent with questions from those pages.

## Best practices

- Do not approve old prices, expired offers, or outdated policies.
- Keep sensitive internal documents out of public website scrape.
- Re-run or update knowledge after major website changes.
- Use short, clear pages on your site for better agent answers.

## Related pages

- [Knowledge Base](/docs/knowledge-base)
- [Review Before Use](/docs/review-before-use)
- [Business Settings](/docs/business-settings)