--- title: "Pricing" description: "Simple pricing. Full control. BYOK from ~$0.016/min inbound US — no platform markup on your AI usage. Or Managed AI from ~$0.124/min. Voice, SMS, WhatsApp, Communication Brain, AI Evaluations, and Optimize in one system." publishedAt: "2026-08-12" modifiedAt: "2026-08-12" tags: "Voicetta pricing, BYOK, Managed AI, Vapi alternative, Retell alternative, cheapest voice AI platform, AI phone agent pricing" canonical: "https://voicetta.com/pricing" --- # Pricing ## Simple pricing. Full control. ### Use your own AI keys. Pay only for the infrastructure you use. With BYOK, Voicetta has **no platform markup on your AI usage**. Your AI providers stay yours. Your data stays yours. Your costs stay visible. **Voice from ~$0.016/min** for inbound US calls. [Start building free](https://app.voicetta.com/sign-up) · [See how pricing works](https://app.voicetta.com/pricing) > Raw Markdown for LLMs: [https://voicetta.com/pricing.md](https://voicetta.com/pricing.md) --- ## The simplest way to run AI communication You shouldn't need a spreadsheet to understand what your AI employee costs. With Voicetta, you choose how you want to run it: ### BYOK **From ~$0.016/min** Bring your own AI provider keys and pay Voicetta only for the communication infrastructure. - Voice AI agents - Your own LLM / STT / TTS keys - Inbound & outbound calls - SMS - WhatsApp - Communication Brain - AI Evaluations - Optimize - No additional platform markup on AI usage **Best for:** teams that want maximum control and the lowest platform cost. [Start with BYOK](https://app.voicetta.com/sign-up) ### Managed AI **From ~$0.124/min** Don't want to manage AI provider accounts? Use Voicetta with managed AI infrastructure and let us handle the underlying AI services. Choose the agent setup that fits your use case: | Agent | Approx. inbound US | |-------|-------------------:| | **Speechify Agent** | **~$0.124/min** | | **Standard Agent** | **~$0.156/min** | | **Realtime Agent** | **~$0.406/min** | *Actual costs depend on configuration, provider and usage.* [Build your agent](https://app.voicetta.com/sign-up) --- ## BYOK pricing ### Bring your own keys. Keep your margins. If you already use OpenAI, ElevenLabs, or another AI provider, you don't need to pay Voicetta a second markup for those services. You pay for the infrastructure that actually runs your conversations. | | Inbound | Outbound | |---|---:|---:| | LiveKit | $0.012/min | $0.012/min | | Telnyx | $0.004/min | $0.007/min | | **Total** | **$0.016/min** | **$0.019/min** | **Base platform fee: $0.00/min** Your AI provider costs are separate and billed directly by your provider. --- ## What does $0.016/min actually mean? ### 1,000 inbound minutes | Platform | Approx. cost | |----------|-------------:| | **Voicetta** | **~$16** | | Vapi | ~$50–60 | | Retell | ~$55–70+ | That's roughly **3× less than Vapi** and **3.4× less than Retell** on comparable BYOK inbound usage. | Platform | Approx. BYOK inbound cost / 1,000 min | |----------|--------------------------------------:| | **Voicetta** | **~$16** | | Vapi | ~$50–60 | | Retell | ~$55–70+ | *Comparison based on US inbound BYOK usage. Carrier treatment and provider costs can vary. Competitor pricing changes over time; verify current rates before purchase. Sources: Voicetta rate card `2026-06-16.v1`, [Vapi Pricing](https://vapi.ai/pricing), [Retell Pricing](https://www.retellai.com/pricing#pricing_breakdown).* [Compare Voicetta vs Vapi vs Retell →](#what-does-0016min-actually-mean) --- ## You're not just paying for voice ### One communication system. Not five different tools. Voicetta brings the entire customer conversation together. ### Voice Answer calls, qualify inquiries, book appointments and capture every conversation. ### SMS Continue the conversation after the call without starting from zero. ### WhatsApp Meet customers where they already communicate. ### Communication Brain One memory across voice, SMS, WhatsApp and other channels. Your agent remembers the conversation instead of treating every interaction like a brand-new customer. ### AI Evaluations Know whether conversations are actually being handled properly. Every conversation can be evaluated against your standards, with scores and reasoning. ### Optimize Turn real conversations into improvements. Voicetta analyzes recent conversations and suggests prompt, knowledge and performance improvements. **Nothing changes until you approve it.** --- ## One conversation. One memory. One system. A customer shouldn't have to repeat themselves because they switched from a phone call to WhatsApp. And your team shouldn't have to piece together what happened across five different systems. Voicetta keeps the conversation connected. **Voice → SMS → WhatsApp → CRM** One customer. One context. One shared memory. --- ## Pay for communication. Not complexity. No complicated seat-based pricing. No separate products for every channel. No need to build your own evaluation system. No need to build your own conversation memory. No need to stitch together five different tools just to understand what happened on one call. **Start small. Scale when you need to.** --- ## Need a done-for-you setup? ### We can build it with you. If you don't want to configure agents, integrations, prompts and workflows yourself, we'll do it with you. Our team can help with: - Agent design - Voice and conversation flows - CRM integration - Knowledge base setup - SMS & WhatsApp - Evaluation criteria - Testing and optimization - Production deployment You get the same platform — without having to figure everything out yourself. **Self-serve when you want control. Done-for-you when you want speed.** [Talk to our team](https://voicetta.com/book-demo) --- ## Frequently Asked Questions ### Do I need my own AI provider accounts? No. BYOK is optional. You can bring your own AI provider keys for maximum cost control, or use Voicetta's managed AI options. ### What does BYOK mean? BYOK stands for **Bring Your Own Key**. You connect your own AI provider accounts to Voicetta. Voicetta handles the communication infrastructure while your AI usage is billed by your provider. ### Is there a Voicetta platform markup on BYOK? No separate platform markup is added to your AI usage. For US inbound calls, the current reference infrastructure rate is approximately **$0.016/min**. ### What does the $0.016/min include? For inbound US calls: - $0.012/min LiveKit - $0.004/min Telnyx Total: **~$0.016/min** AI provider costs are separate when using BYOK. ### Can I use Voicetta for outbound calls? Yes. The current reference rate for US outbound calls with BYOK is approximately **$0.019/min**, before your AI provider costs. ### Can I use SMS and WhatsApp? Yes. Voicetta supports voice, SMS and WhatsApp in the same communication system. Reference messaging rates: - **SMS:** $0.05/message - **WhatsApp:** $0.0001/message Actual workspace charges should always be confirmed in your Billing / Pricing settings. ### Do I have to use BYOK? No. If you want simplicity instead of managing your own AI provider accounts, you can use Voicetta's managed AI options. ### Can I start small? Yes. Start with the communication volume you have today and scale as your usage grows. --- ## Your customers don't care what your AI costs. ### They care that someone answers. Voicetta helps you make sure that happens. **Every call. Every message. Every follow-up. Handled properly.** [Start building](https://app.voicetta.com/sign-up) · [Talk to us](https://voicetta.com/book-demo) --- ## Related pages - [API Keys and BYOK](https://voicetta.com/docs/api-keys-byok) - [Billing, Wallet, and Pricing](https://voicetta.com/docs/billing-and-wallet) - [SMS Channel](https://voicetta.com/docs/sms-channel) - [WhatsApp Channel](https://voicetta.com/docs/whatsapp-channel) - [Conversation Memory / Communication Brain](https://voicetta.com/docs/conversation-memory) - [AI Evaluations](https://voicetta.com/docs/ai-evaluations) - [Optimize](https://voicetta.com/docs/optimize) - Raw Markdown: [https://voicetta.com/pricing.md](https://voicetta.com/pricing.md)