Guesty integration partner
AI voice assistant for vacation rentals
Guest calls answered 24/7 with live Guesty property and reservation data.
Official Guesty integration
Guesty partner support
Questions during setup? Reach our Guesty team.
Setup
Three steps to connect
Integration token is one-time and expires in about 4 hours.
- 1
Copy your key from Guesty Marketplace
In Guesty, open the Voicetta integration and click Connect. Copy the integration token immediately.
- 2
Sign up on Voicetta
Create your account with the Guesty sign-up link so onboarding opens automatically.
- 3
Complete onboarding
Enter your business details, add your website if you have one, and paste the Guesty token. Your properties and reservations sync from Guesty — no manual import.
Security & privacy
Your data is protected
Guesty credentials and business data are encrypted in transit and at rest. We process data under GDPR. Language models are not trained on your account data.
- — Encrypted storage and secure API connections
- — GDPR-compliant data processing
- — No training on your Guesty or call data by default
- — Enterprise-grade AI provider privacy standards
Capabilities
On every guest call
- — Reservation lookup by code, name, or phone
- — Property details, amenities, and house rules from Guesty
- — Availability checks and optional new bookings
- — Automatic property and reservation sync
Phone
Keep your number — forward calls to Voicetta
Buy a Voicetta number in the app, then forward from your existing line. Most carriers support this via phone settings or a short dial code.
- — All calls, or only when busy / unanswered / out of coverage
- — Turn forwarding on or off anytime — no Voicetta reconfiguration
After connect
Runs automatically
- — Hospitality prompt template loaded
- — Properties synced to Knowledge Base
- — Real-time webhooks for listing and reservation updates
FAQ
Quick answers
- Token expired or already used?
- Generate a new token in Guesty Marketplace → Connect, then paste it in Voicetta.
- Guesty wizard did not appear?
- Sign up via the Guesty link above, or connect manually under Assistant → Actions → PMS → Guesty.
- Property sync shows 0 listings?
- Open Guesty Configuration → Sync now. Confirm listings are active in Guesty.
- Already have a Voicetta account?
- Sign in and connect under Assistant → Actions → PMS → Guesty with a fresh Marketplace token.