Pricing
~1.6¢/min
~$0.96/hour
1Limited offer ends September 30, 2026
Limited offer
Enough to start running real conversations.
About
~403min
of Managed AI at 12.4¢/min
Works for
Not for
How you run it
You shouldn't need a spreadsheet to understand what your AI employee costs. Choose how you want to run it.
From
~1.6¢/min
~$0.96/hour
Bring your own AI provider keys and pay Voicetta only for the communication infrastructure.
Best for: teams that want maximum control and the lowest platform cost.
From
~12.4¢/min
~$7.44/hour
Don't want to manage AI provider accounts? Use Voicetta with managed AI infrastructure and let us handle the underlying AI services.
Actual costs depend on configuration, provider and usage.
BYOK pricing
If you already use OpenAI, ElevenLabs, or another AI provider, you don't need to pay Voicetta a second markup for those services. You pay for the infrastructure that actually runs your conversations.
Base platform fee
0¢/min3
Guests so far
231/ 1,000
Free for the first 1,000 Guests. Their 0¢/min rate stays locked forever.
Your AI provider costs are separate and billed directly by your provider.
2For US numbers on domestic calls.
3Free for the first 1,000 Guests. Their 0¢/min platform fee stays locked forever. After that, standard platform pricing applies (4.5¢/min).
At 1,000 inbound minutes
An hour of inbound US calls is $0.96. That's roughly 3× less than Vapi and 3.4× less than Retell on comparable BYOK inbound usage.
Voicetta
~$16
BYOK inbound US
Vapi
~$50–60
hosting + transport
Retell
~$55–70+
Voice Infra ± TTS
Comparison based on US inbound BYOK usage. Carrier treatment and provider costs can vary. Competitor pricing changes over time; verify current rates before purchase. Sources: Voicetta rate card 2026-06-16.v1, Vapi, Retell.
Beyond minutes
One communication system. Not five different tools.
Answer calls, qualify inquiries, book appointments and capture every conversation.
Continue the conversation after the call without starting from zero.
Meet customers where they already communicate.
One memory across voice, SMS, WhatsApp and other channels. Your agent remembers instead of treating every interaction like a brand-new customer.
Every conversation can be evaluated against your standards, with scores and reasoning.
Suggested prompt, knowledge and performance improvements from real conversations. Nothing changes until you approve it.
One system
A customer shouldn't have to repeat themselves because they switched from a phone call to WhatsApp. And your team shouldn't have to piece together what happened across five different systems.
One customer. One context. One shared memory.
No complexity tax
Start small. Scale when you need to.
Done-for-you
If you don't want to configure agents, integrations, prompts and workflows yourself, we'll do it with you.
Self-serve when you want control. Done-for-you when you want speed.
Questions
BYOK when you want the lowest platform cost. Managed AI when you want simplicity. Same communication system either way.
Yes — $50 wallet credit (~403 minutes at Managed AI 12.4¢/min). Covers voice minutes, SMS, WhatsApp, LLM, STT, and TTS — not phone numbers. Ends September 30, 2026.
No. BYOK is optional. You can bring your own AI provider keys for maximum cost control, or use Voicetta's managed AI options.
BYOK stands for Bring Your Own Key. You connect your own AI provider accounts to Voicetta. Voicetta handles the communication infrastructure while your AI usage is billed by your provider.
No separate platform markup is added to your AI usage. For US inbound calls, the current reference infrastructure rate is approximately 1.6¢/min, or $0.96 per hour.
For inbound US calls: 1.2¢/min voice infrastructure + 0.4¢/min telephony. Total ~1.6¢/min, which is $0.96 per hour. AI provider costs are separate when using BYOK.
Yes. The current reference rate for US outbound calls with BYOK is approximately 1.9¢/min, or $1.14 per hour, before your AI provider costs.
Yes. Voicetta supports voice, SMS and WhatsApp in the same system. Reference rates: SMS 5¢/message · WhatsApp 1¢/message. Confirm workspace charges in Billing / Pricing.
No. If you want simplicity instead of managing your own AI provider accounts, you can use Voicetta's managed AI options.
Yes. Start with the communication volume you have today and scale as your usage grows.
This page covers the main rates. The full price list is available after you sign in at app.voicetta.com/pricing.
For LLMs and retrieval tools: https://voicetta.com/pricing.md
