Voicetta
    Voicetta.

    HOTEL DEMO

    From phone call to self check-in.

    Follow the full guest journey at NOVUMHOUSE Krakow — a real call, an instant PMS booking, the SMS confirmation, and the guest panel where they complete check-in on their own.

    Call answeredInstant PMS bookingGuest self check-in

    01 · STEP ONE

    A guest calls. Voicetta answers.

    Listen to a real hotel reservation call handled end to end — no edits, no script reading. The AI confirms dates, captures guest details, and books the stay.

    0:000:00

    Real hotel reservation call · no edits · recorded during a live booking

    02 · STEP TWO

    The reservation hits your PMS instantly.

    No manual re-entry. No double bookings. Voicetta writes the reservation straight into your property management system while the guest is still on the line.

    Hotel PMS reservation screen showing a booking created instantly by Voicetta with guest details, dates, and room assignment
    The reservation lands in Previo the moment the call ends — same system your team already uses
    • Instant reservation in your PMS
    • Room blocked in real time — no overbooking
    • Tagged as booked through Voicetta

    03 · STEP THREE

    The guest gets an SMS with a check-in link.

    After the call, the booking is confirmed and the guest receives a text with stay details and a link to complete check-in and prepayment.

    SMS confirmation from NOVUMHOUSE with booking details and a guest panel check-in link
    Booking confirmed by SMS with a link to the guest check-in panel

    04 · STEP FOUR

    They open the guest panel and self check in.

    From that link, the guest lands in a branded panel to fill out the check-in form, pay online, and receive self check-in instructions — without tying up your front desk.

    Guest completes check-in, prepayment, and receives self check-in instructions

    05 · TRY IT YOURSELF

    Stop reading. Hear your hotel speak.

    Enter your property's name and a number to call. Voicetta will phone you within three seconds, introducing itself as your receptionist. You play the guest. The recording arrives by email within ten minutes.