Business Settings
Business settings tell Voicetta who your business is and how the agent should understand operating context.
Why it matters for your business
- Save money: reduce wrong answers caused by missing business context.
- Work faster: keep core company data in one place.
- Standardize service: align language, timezone, hours, and website knowledge.
- Delight every Guest: the agent answers with the correct local context.
What to configure
Settings can include:
- business name,
- industry,
- country,
- language,
- timezone,
- business hours,
- website,
- website scrape,
- AI and API keys.
Step-by-step in the app
- Open Settings.
- Review Business info.
- Add or correct hours, language, country, and timezone.
- Add your website if you want scrape or onboarding context.
- Review staged website content before use.
- Open AI & API keys if you want BYOK.