Cal.com
Cal.com connects Voicetta to calendar booking workflows.
Use it when the agent should help Guests schedule appointments, calls, or meetings.
Why it matters for your business
- Save money: reduce manual scheduling back-and-forth.
- Work faster: let Guests move from question to booking in one conversation.
- Standardize service: use the same calendar rules every time.
- Delight every Guest: Guests get available times without waiting for a coordinator.
Step-by-step in the app
- Open Agent → Connections.
- Find Cal.com under Calendar.
- Connect your Cal.com account.
- Choose the event type or booking flow.
- Save the integration.
- Add prompt instructions for when the agent should offer booking.
- Test with a scheduling call.
Best practices
- Keep booking rules simple.
- Tell the agent what information to collect before booking.
- Confirm dates and times clearly with the Guest.
- Use SMS or WhatsApp confirmation if configured and the Guest agrees.