Website Scrape
Website scrape helps Voicetta collect public business information from your site and prepare it for review.
It is a shortcut for building the first knowledge base, not a replacement for human review.
Why it matters for your business
- Save money: reduce manual copy-paste from your website.
- Work faster: start with existing public content.
- Standardize service: turn your website into structured agent knowledge.
- Delight every Guest: the agent can answer from current business information instead of guessing.
Before you start
Check that your website has:
- accurate hours,
- service descriptions,
- locations,
- contact information,
- FAQs or policies,
- pages you want Guests to rely on.
Step-by-step in the app
- Open Settings or onboarding where website information is requested.
- Add your business website.
- Start the scrape if the option is available.
- Review the staged content.
- Approve only information the agent should use.
- Test the agent with questions from those pages.
Best practices
- Do not approve old prices, expired offers, or outdated policies.
- Keep sensitive internal documents out of public website scrape.
- Re-run or update knowledge after major website changes.
- Use short, clear pages on your site for better agent answers.